Privacy notice

Introduction

This Privacy Policy is Newurban’s official privacy policy and it applies to all personal information collected by Newurban. In this policy, we explain how and why we collect your personal information, how we use it and what controls you have over our use of it.

Collection of Information

Some information provided to us by customers might be considered private or personal. Without these details we would not be able to carry on our business and provide our services to you. We will only collect such personal information if it is necessary for one or more of our functions or services.

In particular, personal information is collected from people in the following situations by Newurban:

  • If you contact us, we may keep a record of that correspondence.
  • When you submit your email address to our website mailing list.
  • When you purchase a product from this website.
  • Newurban does not process or store your credit card information.
  • Newurban will never request your credit card information by email.

Links

Our website may contain links to other websites and those third party websites may collect personal information about you. We are not responsible for the privacy practices of other businesses or the content of websites that are linked to our website. Newurban encourages users to be aware when they leave the site and to read the privacy statements of each and every website that collects personally identifiable information.

Security and Storage

Newurban places a great importance on the security of all information associated with our customers. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control.

Newurban retains the information you provide to us, including your contact details, to enable us to verify transactions and customer details and to retain accurate records for legal and accounting purposes.

No data transmission over the Internet can be guaranteed to be 100 per cent secure. As a result, while we strive to protect users personal information, Newurban cannot ensure or warrant the security of any information transmitted to it and users do so at their own risk. Once Newurban receives your transmission we make every effort to ensure its security on our systems.

Ultimately, you are solely responsible for keeping your passwords and account information secret. You should be careful and responsible whenever you are online.

Access to and Correction of Personal Information

Newurban is committed to maintaining accurate, timely, relevant and appropriate information about our customers and website users.

Inaccurate information held by Newurban will be corrected upon receiving advice to this effect from you. To ensure confidentiality, details of your personal information will be passed on to you only if we are satisfied that the information relates to you.

If we refuse to provide you with access or correct the personal information held about you by us, then we will provide reasons for such refusal.

Cookies

Newurban collects information from the site using "cookies".

When you visit the Newurban site to read, browse or download information, our system will record/log your IP address (the address which identifies your computer on the internet and which is automatically recognized by our web server), date and time of your visit to our site, the pages viewed, any information downloaded and any information your browser or other client may send us. This information will only be used for the purpose of site analysis and to help us offer you improved online service. We may automatically collect non-personal information about you, such as the type of Internet browsers you use or the site from which you linked to our website. You cannot be identified from this information and it is only used to assist us in providing an effective service on our websites.

Please note that we have the ability to retain any data that you provide on this website using VeCapture by Ve Interactive, even if you do not complete your registration/transaction by clicking submit/next. Such contact details and data may be used to contact you to enquire why you did not complete your registration/transaction

Contacting us

If you require further information regarding our Privacy Policy, please contact us at the following email address: info@newurban.co.uk

Acceptance

You accept that your use of this site includes your acceptance of this Privacy Policy and the Condition of Use.